Gimbal Calibration

Calibrates the gimbal of the connected aircraft, for repair scenarios such as a tilted gimbal or gimbal errors. Different models use one of two flows: direct USB calibration or the calibration-package flow. The software automatically shows the matching interface for the connected model — you don't need to choose.

Before You Start

• Make sure nothing blocks the gimbal and the aircraft is on a flat surface.
• Make sure the gimbal clamp (protective cover) is removed.
• Make sure the aircraft battery has enough charge.
• Have the remote controller ready: for models using the calibration-package flow, calibration is finished on the controller after the package is written; some direct-USB models also need controller calibration after the Rough step.
• The aircraft is powered on, connected to the computer, and detected (see Connect a Device).
• Your account has Gimbal Calibration access.

Flow 1: Direct USB Calibration (most newer models)

1. After the aircraft is detected, open Gimbal Calibration.
2. The banner at the top of the page shows Calibration steps for this aircraft; the ①/② numbers on the Rough and Linear buttons mark the correct order for the connected model:
   • Most models: run Rough first, then Linear.
   • Mavic 3 Enterprise series (Mavic 3E/3T/3M): run Linear first, then Rough.
3. Click through the steps in the numbered order. Do not unplug the USB cable or power off the aircraft during the process.
4. After both steps, restart the aircraft and confirm the gimbal status on the remote controller.

Avata / Avata 2 / Neo note: after the Rough step, unplug the USB cable and finish gimbal calibration on the remote controller; the calibration error on the aircraft only clears after that. Controller calibration for these models does not require holding the aircraft upright.

Flow 2: Calibration-Package Flow (Mini / Air 2 / some Mavic 3 models)

Supported models: Mini SE, Mini, Mini 2 SE, Mini 2, Mini 3, Mini 4K, Mini 3 Pro, Air 2, Air 2S, Mavic 3 Classic, Mavic 3.

0. Get the calibration package first: request the calibration package from support, then choose the package file that matches your model.
1. After the aircraft is detected, open Gimbal Calibration.
2. Click Choose Calibration Package and select the package file that matches the connected model. The software verifies the package; if verification fails, check the model and choose again.
3. Click Calibrate & Install. The software runs a pre-calibration first, then writes the package. Do not unplug the USB cable or power off the aircraft during the process.
4. After writing, unplug the USB cable as prompted and finish gimbal calibration on the remote controller.
   • If controller calibration stays still for about 3 seconds at the final stage (usually above 90%, though it may also finish without pausing), immediately hold the aircraft upright and keep it vertical until calibration completes.
5. After controller calibration, use DJI Assistant 2 to restore the factory software.
6. Restart the aircraft and confirm the gimbal status on the remote controller.

OSMO Pocket 3

1. Power on first, then connect to the computer. When the device screen offers "OTG Connection" or "Webcam", don't tap them — tap "Cancel".
2. Place the device on a flat surface and remove the gimbal clamp; after the device is detected, open Gimbal Calibration and start calibration. Keep the device perfectly still throughout.
3. Calibration takes about 20 seconds. Nothing pops up on the device screen and no on-device action is needed; it is normal for progress to pause at a percentage for a few seconds (data collection).
4. Do not unplug the USB cable or close the software during the process.
5. After calibration completes, restart the device and confirm the gimbal status on its screen.

Notes

• The calibration-package flow must end by restoring the factory software, otherwise the aircraft's original features will not work properly.
• If the page says calibration cannot run in the current connection state, power-cycle the aircraft and reconnect the USB cable, then detect it again.
• If you click in the wrong order (for example, running Linear first on a model that should start with Rough), the software warns you — just follow the prompt to adjust.

If Something Goes Wrong

• Calibration interrupted: power-cycle the aircraft and try again.
• Pocket 3 calibration failure: it does not harm the device — power-cycle the device and safely try again.
• Repeated failures: usually a hardware problem with the gimbal body or its cables; have the hardware repaired first, then calibrate again.
• Still failing after several attempts: take a screenshot and contact 181806465@qq.com.

Supported Models

34 models in total (direct USB and calibration-package flows). The full list is in the Supported Models matrix.